Dotta Raphels Shipping and Pricing Policy
Gift Items (Postal Delivery)
Customer pays postal delivery charges.
Delivery for United States and Canada is by USPS First Class mail.
Delivery for locations outside of U.S. and Canada is USPS Airmail.
Books (Downloads only)
United States & Canada
Delivery is by USPS. Valid and complete phone number, street address, city, state, and zip code are required for the shipping address so your item(s) can be shipped to you without delay. Shipments cannot be made to a PO Box. Shipping & handling charges are per item ordered.
Outside of U.S. and Canada
Delivery is via U.S. Mail. Valid and complete phone number and street address is required for the shipping address so your item(s) can be shipped to you without delay.
All prices are per item in U.S. dollars. Shipping & handling charges are per item ordered.
Prices and availability are subject to change without prior notice.
All rates and prices in U.S. dollars (U.S. $) Foreign currency accepted at current exchange rates. Shipping and handling costs for books and gifts, are per item.
Canadians, please select your province in the shipping address fields so the correct tax can be displayed for your purchase.
Each order must have the same region selected for shipping (U.S., Canada, or Overseas). The region must match the region selected in the shipping address for the order, or you will be asked to edit your shopping cart before continuing.
Pricing Errors and Omissions
We make every effort to ensure the accuracy of the information on our web site. When errors are discovered, we will correct them. Be advised that Dotta Raphels reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged.
If we discover a pricing error after your credit card has been charged and your order is canceled as a result of the error, your credit card will be refunded back the full amount of your order. You will be notified via email if your order has been canceled and be given the opportunity to place the order at the correct price. Please note that individual bank policies vary when the amount is credited back to your account.
Returns and Refund Policy
Thanks for patronizing Dotta Raphels
If you are not entirely satisfied with your purchase, we're here to help.
You can return the product and get a full refund or exchange the product for another of similar price.
You have 10 calendar days to return an item from the date you received it.
Any product you return must be in the same condition you received it and in the original packaging. Please keep the receipt.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
How To Return Your Item:
To return an item to us, please mail it to the following address:
7710-T Cherry Park Dr. Suite 519, Houston, Texas. 77095
You can also contact us if you have any questions.